Administration | Litigation| Appeals | Billing | Coding | HIPAA

Wolfe Creek Holdings dba Mass Medical Billing Services

Highly versatile Medical Bill Coder and Subject Matter Expert, offering organizational and communication skills, combined with unmatched knowledge in all aspects of medical coding, auditing, HCC/Risk Adjustment. Excel at directing and coordinating cross-functional teams to achieve sound business results. Seamlessly establish and maintain relationships with all stakeholders; able to work on multiple tasks to achieve quality monthly, quarterly, and annual outcomes. Quickly identify areas for improvement, develop and deliver online training via PowerPoint or onsite for staff and providers. Manage On Shore/Global teams firmly and respectfully to attain directives and benchmarks without supervision.

Work independently either remotely from a fully appointed office or on location to supervise staff and/or manage services. Save money via analysis and correct coding – CCI Edits and claims submission for payment based upon proper documentation, prior authorization, and insurance verification. Improve productivity and efficiency leveraging 16+ years’ experience in RCM. Adept at working in fast-paced and high-stress situations and comfortable presenting difficult information clearly and concisely.

Kim Dues CPC CRC ICD-10 CM AAPC

Regional Director, RCM, Quality & Client Service
Mass Medical Billing Services

kim@massmedicalbilling.com

Kim understands the complexity of coding and reimbursement issues specific to your practice – both from the clinic’s perspective and from the payer side. She not only recognizes the compliance and accuracy necessity of correct coding but also understands what it takes to get paid. She is adept at improving the revenue cycle and can assist in determining what needs reengineering to enhance the reimbursement process. Kim has worked with a variety of private practices large and small.

She has presented topics on RCM, Practice Management, Anesthesia Coding with Decision Health and Risk Management with Rise Risk Adjustment Academy to its attendees.

Born a New Englander, resides in Texas with her husband and three children.

  • SME: Anesthesia, Pain Management
  • Document Education: ICD-10-CM, MIPS, MACRA, E/M, DME, Part B Out-Patient
  • Accounts / Audit: Revenue Cycle Management, Accounts Receivable, RADV, ZPIC, Commercial/Government Payer

Areas of Expertise:

  • Risk Adjustment / HCC
  • Remote Coding
  • Administration
  • Medical Documentation
  • Remote Billing & Auditing
  • Compliance
  • On-Site & Webinar Training
  • Troubleshooting
  • Best Practices
  • Strategic Planning
  • Change Management
  • Process Design & Optimization
  • Program & Project Management
  • Recruitment, Growth, & Retention
  • Vision & Action Planning
  • Client & Employee Satisfaction
  • Task- and People-Orientation
  • Team Engagement
  • Business & Workforce Development
  • Cross-functional
  • Communication
  • Public Speaking
  • Microsoft Excel, Word, PowerPoint